Terms and Conditions

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Luxe White Smiles – Terms & Conditions

Welcome to Luxe White Smiles! Please review the following Terms & Conditions before booking, purchasing a whitening package, or ordering any products. By scheduling an appointment, purchasing a whitening package, or buying products from our website, you agree to the policies outlined below.

1. Booking & Deposits

    •    A non-refundable deposit of $20 is required to secure your appointment.

    •    Deposits are applied toward your total balance, which must be paid in full at the time of your service.

    •    Appointments are only confirmed once the deposit has been received.

2. Payment

    •    We accept all debit and credit cards as well as cash (exact amount only—no change available).

    •    No personal checks or payment plans are accepted unless financing is arranged in advance through third-party providers.

3. Cancellation & Rescheduling

    •    Cancellations are free if done at least 48 hours in advance.

    •    Cancellations made within less than 48 hours of the appointment will result in a 50% cancellation fee.

    •    No-shows or last-minute cancellations will be charged 100% of the service fee.

4. Late Arrivals & No-Show Policy

    •    We allow a 15-minute grace period for late arrivals.

    •    If you arrive more than 15 minutes late, your appointment will be canceled, and your deposit will be forfeited.

    •    No-shows will be charged 100% of the service fee and will not be eligible for a refund or rescheduling.

5. Guests & Companions

    •    Clients are welcome to bring one friend or family member to their appointment.

    •    Please note that only the client receiving the service is allowed in the treatment area.

6. Touch-Ups & Maintenance

    •    We recommend scheduling touch-ups every 3 to 6 months to maintain your results.

    •    The frequency of touch-ups may vary depending on diet, lifestyle, and oral hygiene habits.

    •    Luxe White Smiles is not responsible for how long results last, as this depends on individual staining habits.

7. Refund Policy (Services & Products)

    •    All sales are final. Luxe White Smiles does not offer refunds on any services, deposits, or packages.

    •    All products purchased on our website are final sale and non-refundable. This includes but is not limited to whitening kits, aftercare products, and accessories.

    •    If you experience an issue with your service, please notify us immediately, and we will do our best to address your concerns.

8. Results Disclaimer

    •    Whitening results vary from person to person based on factors such as enamel thickness, lifestyle habits, and genetics.

    •    Luxe White Smiles does not guarantee specific results in one session, as some clients may require multiple treatments for desired brightness.

9. Policy Updates & Changes

    •    Luxe White Smiles reserves the right to update or modify these Terms & Conditions at any time.

    •    It is the client’s responsibility to review these terms before booking.

Whitening Membership Packages – Terms & Conditions

Luxe White Smiles offers 3-Month, 6-Month, and 12-Month Whitening Packages to help you maintain a bright, confident smile all year round. By purchasing any of our Whitening Membership Packages, you agree to the following terms and conditions.

Package Options & Inclusions

3-Month Whitening Package

    •    One (1) initial 90-minute whitening session.

    •    One (1) 30-minute touch-up session per month for three (3) consecutive months.

    •    After the package ends, enjoy unlimited 30-minute touch-ups at just $49.99 per session—no long-term commitment required.

6-Month Whitening Package

    •    One (1) initial 90-minute whitening session.

    •    One (1) 30-minute touch-up session per month for six (6) consecutive months.

    •    After the package ends, enjoy unlimited 30-minute touch-ups at just $49.99 per session—no long-term commitment required.

12-Month Whitening Package

    •    One (1) initial 90-minute whitening session.

    •    One (1) 30-minute touch-up session per month for twelve (12) consecutive months.

    •    After the package ends, enjoy unlimited 30-minute touch-ups at just $49.99 per session—no long-term commitment required.

Scheduling & Attendance Policy

    •    Clients must schedule and attend one (1) 30-minute touch-up session every month during their active package period.

    •    Touch-up sessions do not roll over. Missed, skipped, or canceled sessions will be forfeited and cannot be rescheduled, refunded, or transferred.

    •    Clients are responsible for booking their appointments in advance to ensure availability.

General Terms

    •    All Whitening Packages are non-refundable and non-transferable.

    •    Packages are valid only for the original purchaser and may not be shared or gifted.

    •    Each package begins on the date of the initial 90-minute whitening session and runs consecutively for the length of the chosen package (3, 6, or 12 months).

    •    All sessions must be completed within the designated time frame of your package. Unused sessions will expire at the end of your membership period.

Late Arrival & No-Show Policy

    •    Clients are expected to arrive on time for all scheduled sessions.

    •    Late arrivals may result in shortened treatment times.

    •    No-shows or last-minute cancellations are considered missed sessions and will be forfeited.

Post-Package Touch-Up Access

    •    After the package period ends, clients are eligible for unlimited 30-minute touch-up sessions at a discounted rate of $49.99 per visit, with no ongoing commitment.

Luxe White Smiles reserves the right to modify or update these Terms & Conditions at any time.

By booking an appointment, purchasing a Whitening Membership Package, or ordering products from our website, you acknowledge that you have read, understood, and agreed to Luxe White Smiles’ Terms & Conditions.

For questions or concerns, please contact us at (480) 599-3041 (call/text).